Support
We facilitate our customers to benefit the most of their software tools by providing them with prompt support services. Our specialists are there to resolve any issues and ensure the continuity in the software operation. Support services range from technical support, such as installation and maintenance of the software, to application support which pertains to issues related to the usage of the software.
Through our internet-based support system, support queries are distributed to the appropriate specialist throughout the globe, ensuring the prompt and effective problem resolution.
Training
We provide a number of standard and custom-made training solutions to our customers. The ultimate purpose of the training courses is to lower the learning curve, the time and cost until the integration of the software. Software courses intend to make our customers familiar with the usage of the software. Theory courses aim to expand the users' knowledge in the theoretical concepts involved.
Consulting
Our experienced personnel can provide advice and guidance to our customers in using our structural design software in their projects. Consulting may pertain to theoretical and code related aspects, quality assurance, peer reviews, and integration solutions.